![]() ![]() Choose the "Sign In" option and then "Select Add New".Add your account to your Xbox One again.Reset your Xbox One as explained at the top of the article.Select your account and confirm when prompted. ![]() Choose "Settings" and navigate to "System Settings" > Select Remove accounts.Hold down the Xbox button to open the guide again.Remove your account and add it again to your Xbox One console Download your Profile again and hope the problem is solved.First, you need to clear your System Cache as I described above. ![]() Don't use this option unless you're willing to lose all of your data.ĭelete your player profile on your Xbox One Obviously, this option resets everything and your settings back to default. The second option is "Reset and remove all". The first is "Reset but keep my apps and games", this will let you keep your apps and games.
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